Welcome to e-RMA
Account:
Password:
Forget Password?
Register New Account
Contact RMA Service Center
Taipei, Taiwan
JiangSu, China
California, USA
Eindhoven, Netherlands.
​#We kindly ask the customer in Japan to follow the SOP below and submit the RMA request accordingly:

https://jp-vnet.com/technicalsupport/

Please select “Repair Request” under the inquiry category and fill in the required information.

#下記のSOPにフォローしていただいてRMA申請お願いいたします。

https://jp-vnet.com/technicalsupport/

「問合せ種別」修理依頼を選んでいただき、

各種情報を入力していただきます。

シリアル番号は「必須」マークがついていませんが、

保証期間内外・有償無償を判断するために重要な情報で、

なるべく入力していただければと思います。


RMA Policy and Process
Obtain the AAEON RMA Policy and Warranty
Reference Guide. It outlines our commitment
and support to you as well as customer
obligations.
e-RMA User Guide
Request RMA No, track Repair Status,
obtain Repair Report and change your
account settings.


Warranty Lookup

Before applying for RMA number from
AAEON, it is recommended to check if the
goods are still within warranty period.